Introduction
Vision Mentors ("VM", "we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our website (visionmentors.co.uk), use our services.
Information Collection
We collect two categories of information:
- Personal Information: Data that can identify you, such as your name, address, email address, telephone numbers, and financial data (processed securely).
- Non-Personal Information: Data about your browsing history, cookies, log files, and page views.
Methods of Collecting Information
We collect your information through various methods:
- Directly Provided Data: When you sign up for our services, make a purchase, or communicate with us.
- Indirect Collection: Through third parties and analytics and marketing tools.
- Automated Technologies: We use cookies and similar technologies, detailed in our Cookie Policy.
Use of Personal Information
We use your personal information to:
- Deliver and improve services.
- Provide customer support.
- Comply with legal requirements and prevent fraud.
- Conduct marketing communications, per your preferences.
- Enhance our service offerings.
Legal Basis for Processing
We process your data based on:
- Consent: Specifically granted for certain services.
- Contractual Requirements: To provide you with requested services.
- Legitimate Interests: Necessary for our business operations.
- Legal Obligations: Compliance with laws.
Data Sharing and Disclosure
We share data on a need-to-know basis with:
- Service Providers: Partners who assist in delivering our services.
- Legal Authorities: When required by law.
We do not sell your personal data to third parties.
Data Rights and Choices
You have the right to:
- Access your personal data.
- Correct any inaccuracies in your data.
- Erase your data.
- Object to the processing of your data.
- Restrict data processing.
- Port your data to another service.
You can exercise these rights by contacting us.
Withdrawal of Consent
If you wish to withdraw your consent for processing your personal data, you can contact us at kester@visionmentors.co.uk.
Data Security and Retention
- Data Security: We use advanced technologies to protect your data from unauthorised access.
- Data Retention: We retain personal data until a deletion request is made. We perform weekly full backups retained for 90 days, with six recent copies maintained. Daily incremental backups are kept for 30 days, maintaining 40 recent copies.
International Data Transfers
Your data may be transferred and processed outside the UK under conditions ensuring high levels of data protection.
Changes and Updates to This Policy
We reserve the right to modify this policy and will notify users of significant changes via our website.
Contacting Us
For questions about this policy or our data practices, please contact us:
For more details on managing your preferences and rights, please visit our FAQs or contact our support team directly.
Conclusion
We are dedicated to protecting your privacy and handling your data with transparency and respect. For further information or to manage your preferences, please consult our FAQs or contact our support team directly.